Frequently Asked Questions
Everything you might want to know before you order. If your question is not covered here, contact us and we will help directly.
How should I choose my size?
Start with your usual size. If you are between sizes and prefer a relaxed drape, size up. If you prefer a closer fit through the shoulders, choose your smaller size. We will add a detailed measurement chart as more pieces launch.
How do I care for silk pieces?
For best longevity, hand wash cold with a gentle detergent or dry clean. Avoid tumble drying, reshape while damp, and steam lightly from the inside to protect the finish.
Do you ship internationally?
Yes. We ship worldwide with tracked delivery. Shipping rates and estimated delivery windows are shown at checkout based on your region.
What is your return policy?
Items may be returned within the return window if unworn and in original condition with tags attached. Once received and inspected, refunds are issued to your original payment method.
Will you release more than one product?
Yes. Emi Woo is expanding into a tightly edited collection over time. The same approach remains: fewer, better pieces with careful material and construction choices.
How can I hear about new launches?
Join our newsletter at the bottom of the homepage. We only send occasional updates when there is something truly new to share.